Resident Programs

Family House exists to provide shelter, food and basic needs to homeless families, and to lead residents to the appropriate resources for their situation. We pride ourselves on teaching residents and those in need how to get their own needs met. Are you or do you know a family in crisis? If you are a married couple with or without children; an unmarried couple with children; a same-sex, cohabitating couple with or without children; a single parent; or a single pregnant woman, please call 419-242-5505 to find out more about our programs or to schedule an intake appointment. We offer a structured program – with restrictions for the safety of all our residents – in a secured, drug/alcohol/weapon-free facility. To enroll in our program, you need a state-issued photographic ID and a birth certificate for each child, and you must not be a registered sex offender, have an open felony warrant or have been convicted of any crime against children.

Emergency Shelter

Family House admits residents via United Way by dialing 2-1-1 whether in an emergency situation – families experiencing domestic abuse; flood, fire or tornado victims – or victims of unemployment or financial burden. 

Family House Kitchen

New in 2014, the Family House kitchen. In concert with our community partners, Family House is building a fully licensed kitchen to provide home cooked meals during the week. Funds provided by the city of Toledo, Lucas County, and in-kind support coming from our general community, families at Family House are provided healthy, nutritious meals.

We continue to rely on community support for this program. Donations of fresh foods, non-perishable food items and dinnerware are always welcome. Organizations, churches and others are needed to provide meals on the weekends to the families we serve. If you are available to provide a meal on the weekend, contact our volunteer coordinator at 419-242-5505.

Clothing Closet

Because many of our residents arrive with little more than the clothes on their back, Family House provides residents with clothing – mostly from community donations.  And because most of our adult residents are seeking employment, it’s important we provide business casual and interview-appropriate garments.

Currently, our most urgent needs are men’s clothing, children’s clothing – including Toledo Public Schools’ uniforms – and underwear of all sizes.  If you have gently used garments you wish to donate, please visit our donation page.

We’d like to give a big thanks to Hannah’s Socks for its generous donation, keeping our families’ feet warm all year long!

Health Education

The health of our residents is a top priority at Family House, and we partner with several organizations – including the Neighborhood Health Association (NHA) and the National Alliance on Mental Illness (NAMI) – to provide comprehensive health education and resources, including:

  • Free, anonymous HIV testing
  • Life skills – relationship building, social etiquette
  • Medical care

Every week, a team of eight LPNs spend their mornings educating residents on health issues and disease prevention, and spend the afternoon seeing residents for health problems or challenges.

  • Nutrition classes

Family House staff instruct residents on the most nutritious food options available for purchase with limited funds or food stamps.

  • Parenting classes
  • Pre-natal care
  • Sex education
  • Support groups for residents with mental health challenges, including depression

Financial Education

Family House provides financial assistance and helps residents establish a bank account, set financial priorities, appropriate funds and effectively manage a budget.

In a struggle to survive on their own, residents sometimes accrue an overwhelming amount of debt in past rent and utility bills. Residents have the option to turn over any income to Family House case managers, who will then allocate these funds against as much debt as possible.


669 Indiana Ave.
Toledo, OH 43604
(419) 242-5505

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